Q2
2025
2025
Global trade handled with precision
ORANGE HEART coordinates import, export, customs clearance, and trade consulting so that your cargo reaches every market without delays.
Our Services Our Services
Integrated trade facilitation from origin to delivery
We combine logistics expertise with regulatory insight to manage every step of your import and export flows, keeping shipments compliant, visible, and on schedule.
Import Management
Coordinate suppliers, bookings, and inbound documentation so inventory arrives ready for sale.
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Export Operations
Prepare export documentation, manage licences, and keep global buyers informed at every milestone.
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Customs Clearance
Brokerage experts handle HS codes, declarations, and inspections to move cargo across borders without delays.
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Trade Compliance Advisory
Mitigate risk with regulatory reviews, audit preparation, and ongoing coaching for your in-house teams.
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Duty Optimisation
Capture savings through FTZ programmes, preferential origin strategies, and meticulous duty drawback management.
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Logistics Coordination
Design multimodal routings, secure space, and align inland deliveries to keep production lines supplied.
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230+Project Complete
About ORANGE HEART About ORANGE HEART
Trusted partners for regulated, time-sensitive cargo
Headquartered in Hong Kong, ORANGE HEART manages complex trade lanes across APAC, Europe, and the Americas. From emerging brands to established multinationals, our team orchestrates compliant logistics that keep goods moving.
- End-to-end visibility across suppliers, carriers, and customs authorities
- Sector expertise spanning industrial goods, perishables, and consumer products
- Dedicated consultants for trade compliance, audits, and escalation response
98%
On-time customs releases
120+
Trade lanes supervised
24/7
Control tower coverage
Why ORANGE HEART Why ORANGE HEART
Trade support built around your supply chain
Global Coordination
Playbooks align suppliers, carriers, and brokers
Compliance Insight
Dashboards flag license gaps before filing
Expert Network
Local experts manage 40+ jurisdictions
Collaborative Delivery
Embedded teams sync with your planners
Experience a partner who understands every customs zone
We combine local field teams with centralised governance to make cross-border trade predictable. Whether you are onboarding new suppliers or scaling fulfilment, our experts orchestrate permits, schedules, and risk controls end-to-end.
- Scenario planning for seasonal surges and urgent replenishments
- On-site representation at ports, airports, and bonded facilities
- Integrated digital workflow for documents, approvals, and audits
- Special handling programmes for hazardous and temperature-sensitive goods
- Trade compliance playbooks tailored to your operating markets
- Real-time escalation paths to keep leadership informed
FAQ FAQ
Answers to the trade questions we hear most
Every supply chain is unique. Explore a selection of the topics we guide clients through every day, or connect with us for tailored support.
View All FAQsYou will need a commercial invoice, detailed packing list, airway bill or bill of lading, and any commodity-specific permits. Our onboarding checklist clarifies the format, language, and supporting certificates needed so that your initial shipment clears smoothly.
Most air shipments clear within 24 hours once documents and permits are in order. Ocean freight may require 2–3 days depending on inspections. We pre-alert customs with digital submissions and monitor every stage to keep you informed.
Yes. For markets where you do not yet have a local entity, we can operate as exporter or importer of record, ensuring compliance with duty payment, VAT registration, and reporting obligations.
We assess classification, licensing, and routing requirements at the quotation stage. Dedicated compliance officers coordinate with customs, security agencies, and carriers to secure permits, arrange inspections, and implement any special handling protocols.
Who We Are Who We Are
Logistics, compliance, and consulting in one team
01
Dedicated Account Leads
Single point of contact coordinating carriers, brokers, and internal stakeholders end-to-end.
02
Global Partner Network
Strategic relationships in Asia, Europe, and the Americas secure capacity and local expertise.
03
Real-Time Analytics
Dashboards highlight shipment status, landed cost, and compliance deadlines in one place.
